Windows 10/11 Home Retail

Package and delivery notes

There is no time limit
It comes with a 6-month warranty.
Cannot be used after formatting.

Instructions:

You must use the license key within 12 hours.
Make sure your computer is connected to the internet and up to date.
Right-click the “This PC” icon on the desktop → select “Properties.”
On the screen that opens, find and click the “Change product key” or “Enter license key” option.
Enter the license key you have into the box.
It’s normal to receive the error code 0xc004c008 at this stage.
Close the error screen, type “Run” in the Start menu, and open the Run dialog.
Type SLUI 4 in the Run window and press Enter.
In the window that opens, select your region and click “Next.”
A long installation ID (ID number) will appear on the screen.
Go to aka.ms/aoh in your browser, sign in to your account, and open the Windows activation option.
Enter the long numbers (installation ID) displayed on your computer into the fields on the site and follow the instructions.
The system will provide you with a confirmation code. Enter this code into the fields on your computer one by one.
After entering the codes, complete the activation.

Add to cart and pay
Payment is taken instantly from your account balance. If it is not enough, you can top up in seconds at checkout.
It lands in your account
Once payment is confirmed, the product details appear within seconds under My Account → Orders.
Copy and use
Copy the code or account details with one click and follow the steps in the description. Our support team is here if you get stuck.

When is the product delivered?

Automatically delivered products appear under My Account → Orders within seconds of payment. Products that need extra details are prepared by our team once the details are received.

How do I pay?

Orders are paid from your account balance. You can top up using the payment methods under My Account → Balance.

What if the product does not work?

Open a ticket under My Account → Support with your order number. After review the product is replaced or refunded to your balance.

Are the products genuine?

All products are sourced from authorised suppliers and can be used under the terms stated in the description.

What if I lose the delivered details?

Delivered codes and account details are kept under My Account → Orders; you can view them again at any time.

Delivered digital products cannot be returned for a change of mind (Distance Contracts Regulation art. 15/1-ğ).
If a code does not work, was already used or does not match the description, it is replaced or refunded to your balance.
You can request cancellation of an order that has not been delivered yet; the amount is refunded to your balance.
To make a request, open a ticket under My Account → Support with your order number and a screenshot of any error.