KVKK Information Notice

Pursuant to Law No. 6698 on the Protection of Personal Data ("KVKK"), your personal data is processed by Erdem Erdem as the data controller, within the scope described below.

1. Data Controller

Erdem Erdem
Address: Fırat Mah., Kayapınar / Diyarbakır 21070
E-mail: destek@lisansx.net

2. Personal Data Processed

  • Identity and contact: full name, username, e-mail, phone.
  • Customer transactions: order, balance top-up and refund records, support correspondence, company/website information declared in the reseller (package) application.
  • Order-specific information: e-mail, username and similar information requested to identify the product.
  • Transaction security: IP address, login records, browser information.
  • Finance: sender name, transaction/receipt references and crypto transaction IDs declared in payment notifications (your card details are not stored by us; they are processed by the payment provider).

3. Purposes of Processing and Legal Grounds

  • Establishing and performing the membership and sales contract: processing orders, product delivery, balance and refund transactions (KVKK art. 5/2-c).
  • Fulfilling legal obligations: record-keeping and retention obligations under tax and consumer legislation (KVKK art. 5/2-ç).
  • Legitimate interest: ensuring account security, preventing fraud and misuse (KVKK art. 5/2-f).
  • Evaluating reseller (package) applications and managing the reseller relationship (KVKK art. 5/2-c).

4. Transfer

Your personal data may be transferred, limited to the above purposes, to our business partners who supply the product (only order-specific information), to payment and e-mail service providers, to the hosting (server) service provider, and, upon request, to authorised public institutions and organisations. Where some service providers' servers are located abroad, transfers are carried out in compliance with the conditions of KVKK art. 9.

5. Collection Method

Your personal data is collected automatically by electronic means during membership, ordering, balance top-up, support and application forms, and your use of the site.

6. Retention Period

Your data is retained for the period required by the processing purpose and the statutory retention periods set out in the relevant legislation (for example, 10 years under tax legislation); at the end of the period it is deleted, destroyed or anonymised.

7. Your Rights

Under Article 11 of the KVKK, you have the right to: learn whether your data is processed, request information, learn the purpose of processing, know the third parties to whom it is transferred, request correction if it is incomplete or inaccurate, request deletion within the conditions of KVKK art. 7, object to a result against you arising from analysis of data by automated systems, and claim compensation for damage suffered due to unlawful processing.

You may send your applications in writing to destek@lisansx.net or to Fırat Mah., Kayapınar / Diyarbakır 21070. Applications are concluded free of charge within 30 days at the latest.

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