Pre-Information Form

This form has been prepared in accordance with Article 5 of Law No. 6502 on Consumer Protection and the Distance Contracts Regulation, to inform you before you place your order.

1. Seller Information

Title: Erdem Erdem
Address: Fırat Mah., Kayapınar / Diyarbakır 21070
Phone: 0551 184 23 26
E-mail: destek@lisansx.net
Website: https://lisansx.net

2. Essential Characteristics of the Product

The name, type, quantity and features of the products you purchase are shown on the product page and in the order summary on the payment page. The products are digital content (licence key, digital code, account/subscription access); no physical delivery is made.

3. Price and Payment

The amounts shown on the payment page are the total sale prices including VAT; no shipping or additional fees are charged. Payment is collected from the balance you have loaded in advance into your account, at the moment you confirm the order.

4. Delivery

The product content is added to the order page in your account and notified to your e-mail address. Instantly delivered products are delivered upon payment approval; supplier-delivered or manually delivered products are delivered as stated on the product page (generally within 24 hours, and at the latest within 30 days). Undelivered products are refunded to your balance.

5. Right of Withdrawal

Pursuant to art. 15/1-(ğ) of the Distance Contracts Regulation, there is no right of withdrawal for services performed instantly in electronic form and for intangible goods instantly delivered to the consumer. Since the product content will be delivered to you when you confirm your order, you cannot exercise the right of withdrawal after delivery. Orders that have not yet been delivered (pending) may be cancelled before delivery.

6. Defective Products and Complaints

If a delivered product does not work or does not conform to its description, you may request an exchange or a refund. You may submit your requests via the support section of your account or to destek@lisansx.net. In disputes, the Consumer Arbitration Committees are competent within the statutory monetary limits, and the Consumer Courts in cases exceeding those limits.

7. Confirmation

By ticking the checkbox on the payment page, you confirm that you have read this form, that the products you order are digital content, and that there is no right of withdrawal after delivery.