Distance Sales Contract
1. Parties
SELLER
Title: Erdem Erdem
Address: Fırat Mah., Kayapınar / Diyarbakır 21070
Phone: 0551 184 23 26
E-mail: destek@lisansx.net
Website: https://lisansx.net
BUYER
The person who holds a membership account on LisansX and places an order. The buyer's full name, e-mail and phone details are the information declared in the membership record.
2. Subject
The subject of this contract is the determination of the parties' rights and obligations, in accordance with the provisions of Law No. 6502 on Consumer Protection and the Distance Contracts Regulation, concerning the sale and delivery of the digital product (software licence key, digital code, account/subscription access and similar intangible goods, and services performed instantly in electronic form) whose characteristics and sale price are stated below and which the Buyer ordered electronically through the website https://lisansx.net.
3. Product, Price and Payment
The name, type, quantity, unit price and total sale price including all taxes of the product are as shown on the payment page where the order is confirmed and in the order details in the Buyer's account after the order; this information forms an integral part of the contract. Prices include VAT.
Payment is collected from the balance previously loaded in the Buyer's LisansX account. The balance is loaded by bank transfer/EFT, credit/debit card or other payment methods offered on the site. The order amount is deducted from the balance at the moment the order is confirmed.
4. Delivery
Products are not sent by physical shipment. Delivery takes place when the product content (code, licence key, account information or usage instructions) is added to the order page in the Buyer's LisansX account and notified to the e-mail address.
- Instantly delivered products: Delivered at the moment payment is approved.
- Supplier-delivered or manually delivered products: As stated on the product page, generally delivered within 24 hours. Delivery time may in no case exceed 30 days, which is the statutory maximum.
If it becomes clear that the product cannot be delivered, the order is cancelled and the price of the undelivered part is refunded to the Buyer's balance immediately.
5. Right of Withdrawal
Pursuant to subparagraph (ğ) of paragraph 1 of Article 15 of the Distance Contracts Regulation, the right of withdrawal cannot be exercised in contracts for services performed instantly in electronic form and for intangible goods instantly delivered to the consumer. Products sold on the site are of this nature; once the product content has been delivered to the Buyer, the right of withdrawal cannot be exercised. By confirming the order, the Buyer declares that they are aware of this and accept it.
For orders not yet delivered (pending), the Buyer may request cancellation before delivery; in that case the price of the undelivered part is refunded to the balance.
6. Defective Product
If the delivered code or account does not work, does not conform to the product description, or becomes unusable within the warranty period stated on the product page, the Buyer may, exercising the rights under Article 11 of Law No. 6502, request replacement of the product or a refund of its price. Requests are submitted through the support system or destek@lisansx.net, with the order number.
7. Obligations of the Parties
The Seller is obliged to deliver the product that is the subject of the order in conformity with its description, complete and within the stated time.
The Buyer is responsible for the accuracy of their membership information, the confidentiality of their account password, and for using the delivered product in accordance with the terms of use of the manufacturer/licence holder. The Seller is not responsible for the consequences of delivered codes being shared with third parties.
8. Dispute Resolution
For disputes arising from this contract, the Consumer Arbitration Committees in the Buyer's place of residence or in the place where the transaction was made are competent within the monetary limits set each year by the Ministry of Trade; in cases exceeding these limits, the Consumer Courts are competent. The Buyer may also submit complaints through the Consumer Information System (tuketici.ticaret.gov.tr).
9. Entry into Force
The Buyer is deemed to have concluded the contract at the moment they place the order, by confirming on the payment page that they have read the pre-information form and this contract. The contract text and order information are kept in the Buyer's account and sent by e-mail.